Returns are accepted within 14 days of delivery. Items must be unused, in their original condition, and include the original packaging. Items must be unused, in their original packaging, and in the same condition as received. Additionally, please ensure that you have the receipt or any other form of proof of purchase available when requesting a return.
To initiate a return, please contact us at info@bygurciute.com. Once approved, ship the item back within the 14-day window at your expense.
Once the returned item is received and inspected, we will process your refund (minus original shipping fees). Refunds may take 5-10 business days to appear in your account, depending on your payment method.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and fix it.
Exceptions
Unfortunately, we cannot accept returns on sale items or gift cards.
Returning goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
Algirdo 32-10, Vilnius LT-03218, Lithuania